Bd778 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Purpose

Bd778 has earned a trusted reputation among members in Bangladesh. That trust is built not just on a great gaming experience, but on our responsible handling of members' personal data. This Privacy Policy ("Policy") explains what data bd778 collects, how it is used, and what rights members have.

By registering with or using bd778, you are considered to have accepted the terms of this policy. Any changes will be published on the website as an updated version, and members will be notified by email or app notification.

2 What Data We Collect

Bd778 collects member information in several ways. Each section below explains exactly why that information is needed.

Registration Details:

• Full name and date of birth — used to verify your identity and confirm you meet the age requirement.
• Mobile number — for OTP verification and linking to payment transactions.
• Email address (optional) — for important notifications and password recovery.

Information collected during KYC verification:

• Copy of National ID (NID) or passport.
• Proof of address (if required) — such as a utility bill or bank statement.
• Selfie or live photo (in some cases) — for fraud prevention.

Automatically Collected Data During Use:

• Device Information: device type, operating system, browser type.
• Login time, IP address, and session logs — for security monitoring.
• Betting history & game logs — used for dispute resolution and service improvement.
• Cookies & tracking data — used to personalize your experience on the site.

Payment Information: bd778 does not store any card or bank details directly. Transactions via bKash, Nagad, and similar services are processed entirely by those platforms — no payment credentials are held on bd778's servers.

3 How Collected Data Is Used

Bd778 uses member data only for specific, legitimate purposes. Each use case is explained below.

• Service Delivery: To manage your account, process payments, and deliver betting services.
• Identity Verification: To prevent fraud, money laundering, and underage access.
• Security: To detect suspicious logins, unusual transactions, or any attempts to compromise your account.
• Support: To communicate with members and resolve issues.
• Promotions: To send personalized offers and relevant promotions. Members can opt out of marketing messages at any time.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: For fixing platform issues and developing new features.

4 When Your Information May Be Shared

Bd778 does not generally share member information with any third parties. However, exceptions may apply in the limited circumstances outlined below.

• Payment Services: Receives only the minimum information necessary to process transactions via bKash, Nagad, Rocket, and similar services.
• Identity Verification Service: Licensed third-party verification providers for the KYC process — used solely for document verification purposes.
• Legal Obligations: In response to a court order or a legitimate request from a government authority.
• Corporate Changes: If bd778 undergoes a change of ownership, this policy will continue to apply.

5 Data Security Measures

Bd778 uses industry-leading security measures to protect member data — not just a password, but multiple layers of protection.

• All communications are secured with SSL 256-bit encryption via TLS 1.3 protocol.
• Stored sensitive data is encrypted using AES-256 encryption.
• Regular security audits and penetration testing are conducted on our servers.
• Suspicious logins and unusual activity are detected automatically.
• Payment details are not stored on bd778's servers.
• Physical security and access controls are in place at our data centers.

That said, bd778 acknowledges that no system is 100% secure. If you notice any unusual activity on your account, contact us via live chat immediately.

6 Cookie & Tracking Policy

Bd778's website and app use several types of cookies, each with a distinct purpose as described below.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect login and transaction functionality.

7 How Long Your Data Is Retained

Bd778 does not retain any data longer than necessary. The table below outlines the retention period for each type of information.

• Account information: For the duration of active membership. Up to 5 years after account closure, as required by law.
• Transaction Records: 7 years — to comply with financial regulations.
• KYC Documents: 5 years post-verification — retained if required for fraud investigations.
• Support Conversations: 3 years — for dispute resolution reference.
• Cookie Information: Most are cleared when the browser session ends; some persist for up to 30 days.
• Marketing Communications Opt-Out: Indefinitely — to ensure you no longer receive messages.

Once retention periods expire, bd778 securely deletes or anonymizes the data. No information is held longer than necessary.

8 Your Data Rights

Bd778 believes every member should have full control over their own data. The following rights are reserved to that end.

• Right to Access: You have the right to know what information bd778 holds about you. Submit a request to Support and a copy will be sent to you within 48 hours.
• Right to Rectification: The right to update any incorrect or outdated information. This can be done via Account Settings or by contacting Support.
• Right to Erasure: You may request account closure and deletion of your data. Everything will be removed except information we are legally required to retain.
• Right to Restrict Processing: You may request that your data not be used for a specific purpose.
• Right to Opt Out of Marketing: Promotional messages can be turned off at any time from Account Settings.
• Right to Lodge a Complaint: Any data protection concerns can be sent to support@bd778.click.

9 Protection of Minors' Data

Bd778 strictly prohibits the collection or use of personal data from anyone under the age of 18. Our services are not intended for minors, and we do not knowingly collect information from them.

If we receive evidence that a minor's data has been collected by mistake, bd778 will immediately delete that data and close the associated account.

10 Privacy Contact

For any questions, concerns, or complaints regarding this Privacy Policy, contact bd778 through the channels below. All communications in Bengali are accepted.

• Live Chat: Chat button at the bottom right of the website — the fastest channel, with a response time of 2–5 minutes.
• Email: support@bd778.click — for privacy-related requests, use the subject line "Privacy Request".
• App Support: Send a message directly from the "Help" section of the bd778 app.

An initial response to privacy-related requests is provided within 48 hours. Complex cases may take up to 7 business days.

The latest version of this Privacy Policy is always available at bd778.click/privacy-policy.